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Frequently Asked Questions

Booking Questions

How do I make a reservation?

You can reserve by calling 719-589-2938 between 8 AM–6 PM (Mountain Time) or by booking online at BaseCampFamilyCampground.com

What types of sites and accommodations are offered?

– Full hook-up RV sites (water, sewer, electric)
– Tent sites with access to facilities coming 2026
– Dry cabins (electric only, mini-fridge included) coming May 2026

What amenities are available?

– Full hook-up RV sites
– Hot showers and clean restrooms
– Laundry facilities
– Fire rings and picnic tables at each site
– Free WiFi throughout the campground
– Pet-friendly environment

What are your check-in and check-out times?

Check-in starts at 1:00 PM and check-out is by 11:00 AM. If you anticipate arriving earlier or later, contact us in advance and we’ll do our best to accommodate.

What is your cancellation or refund policy?

A 50% deposit plus taxes is charged at the time of reservation. To receive a refund of your deposit minus an $10 cancellation fee, you must cancel by phone at least 3 days before your arrival. Cancellations made less than 3 days in advance are not eligible for refunds. There are no refunds for early departures or inclement weather.

Are pets allowed?

Yes! Well-behaved pets are welcome. Please keep them leashed, clean up after them, and be mindful of other guests. Aggressive or noisy pets may result in early departure.

Are there quiet hours?

Yes — quiet hours are from 10:00 PM to 7:00 AM. Please keep music, conversations, and activities at a respectful volume during these times.

How’s the cell service and WiFi?

Free WiFi is available and suitable for basic browsing. Cell service may vary by carrier due to the campground’s location in the San Luis Valley.

What attractions or things to do are nearby?

The campground is located just east of Alamosa, CO, in the San Luis Valley. Popular nearby attractions include:
– Great Sand Dunes National Park
– Local hot springs and wildlife refuges
– Scenic drives and stargazing opportunities

Are campfires allowed?

Yes, campfires are permitted only in designated fire rings at your campsite. Firewood cannot be collected on the property but can be purchased on-site.

What should I bring or prepare for my stay?

Bring bedding or sleeping bags, outdoor clothing (it can cool off at night), a camp stove or grill, and other camping essentials.

Do you offer group bookings, long stays, or events?

Short-term stays (up to 28 days) are standard. Extended stays may be approved at management’s discretion. For group bookings or events, please contact the campground directly for details.

Still have questions?

We’re happy to help! Give us a call at 719-589-2938

Location Questions

How close is Base Camp to the Sand Dunes National Park?

We are about a 20 minute drive from the National Park. You can see the Sand Dunes from Base Camp. We are the second closest campground to the Dunes.

How far is Base Camp from the closest gas, groceries, restaurants, etc.?

Base Camp is just 7 miles from Alamosa, which has restaurants, gas, Walmart, Safeway, etc.

Do you have shade and grass?

Base Camp is an alpine desert park. We have planted trees at each RV site, but they are not mature. There is no grass in the campground. We’ve tried to keep it as natural as possible with the native high-desert shrubs and sand.

How late in the evening can we arrive?

You can arrive as late in the evening as you wish. We’ll send you an email the day before your arrival, with your site number, WIFI password, bathhouse code, etc.